Energy Global Company
Retail Energy Experts
Your Expert Energy Partner.
Retail Energy Experts
EGC specialises in risk and compliance, technology transformation, back-office support and revenue assurance services. We collaborate with market leading energy retailers leveraging our software, expertise and comprehensive range of services to deliver our promise of cost reduction, compliance, and efficiency through automation.
How we help our clients
EGC specialises in risk and compliance, technology transformation, back-office support and revenue assurance services. We collaborate with market leading energy retailers leveraging our software, expertise and comprehensive range of services to deliver our promise of cost reduction, compliance, and efficiency through automation.
Compliance Advisory Services
Compliance Advice & Support
Regulatory & Policy Monitoring & Engagement
Energy Retail Licensing, Authorisations & Market Entry
Technology Transformation
System & Software Selection
Billing & CRM Migration
Key System Integration
Data Migration & Security
Banking Integration
Business Process Documentation
Back Office
Support Services (BoSS)
Support Services (BoSS)
Billing
Market Operations
UA Release Management Testing
Quality Assurance/Audits
Payment Processing
Customer Onboarding & Activations
Short Term Operational Support
Revenue Assurance as a Service (RaaS)
Networking & Metering Reconciliation
Network Tariff Optimisation
Global Settlements & Reconciliation
Our Capabilities
Strategic Advice
Strategic guidance and consulting advice on competitive advantages and new and emerging opportunities through to product development and review to both general and targeted market analysis and insights.
Compliance
Services ranging from regulatory reporting, submissions, framework reviews and gap analysis, incident reviews, audits, training, process and procedure reviews and updates through to regulatory change monitoring, tailored implications and implementation advice and stakeholder engagement with regulators.
Business Readiness & Market Entry
Full end to end energy market entry consultancy services from feasibility and investment decisions to organisational build, resource supplementation, operational readiness and launch.
Core Technology Platforms
Billing system and CRM implementations – optimal vendor selection based on individual business model and requirements through to implementation and operation. Market system and connectivity advice.
Licensing
Hands on consulting services to advise, prepare and lodge energy market retailer licence and authorisation applications. Advice on and support for market participant registrations across a wide range of energy market roles.
Program Directorship
Leadership of technology delivery, contract negotiation and vendor management. Project and program management support for new product implementation and market change initiatives.
Capability
Organisational design, governance and risk management framework establishment and implementation. Commodity supply agreements, hedging and sourcing strategy.
Network Reconciliation
Revenue assurance services including network bill reconciliation, remittance generation and submission, and dispute raising and follow up. Market charge reviews.
Operations
Customer operations and back-office services supporting customer onboarding, customer transfer, billing, settlements and off boarding.
What our clients are saying
What our clients are saying
1. Dispute resolution is managed and resolved seamlessly within the RaaS system.
2. Delivery of pre-designed reporting allows our accounts payable teams to easily match network charges to the appropriate General ledger accounts.
3. The EGC account management team are a professional outfit which manage the interface, as well as any changes and challenges that occur.
What our clients are saying
1. Dispute resolution is managed and resolved seamlessly within the RaaS system.
2. Delivery of pre-designed reporting allows our accounts payable teams to easily match network charges to the appropriate General ledger accounts.
3. The EGC account management team are a professional outfit which manage the interface, as well as any changes and challenges that occur.
News
Privacy, CDR and Energy Retailer Obligations
Privacy is a key element of CDR for energy retailers with new obligations introduced and some varied. Read more in our third CDR newsletter here.
Energy Retailers: Your CDR obligations and where to start.
As CDR is rolled out, it will be mandatory for ‘designated data holders’ to meet rigorous regulatory and privacy obligations and data security requirements. Read our second newsletter here.
CDR is coming to Energy: What does this mean, and why does it matter to you?
The Consumer Data Right (CDR) is an economy-wide reform that gives individuals the right to share data between service providers of their choosing. Read our first CDR newsletter here.