Australian Energy Regulator releases its Compliance and Enforcement Priorities for 2023-24
A wave of recent enforcement activity Last week, the Australian Energy Regulator (AER) released its compliance and enforcement priorities for 2023-24, covering the retail, electricity wholesale and gas markets. The new priorities announcement coincides with a wave of recent enforcement activity related to the AER’s current 2022-23 compliance and enforcement priorities totaling $1,164,800 in infringement […]
CDR Spotlight: Data Readiness
In this month’s newsletter we are looking at data readiness; you may find the section on “Potential Issues for Energy Retailers” particularly useful to read through. You can read the full newsletter, with all the details here. ———————————————————————————————- EGC offers a CDR Advisory Service to assist energy retailers through this process. Our experienced team is […]
Proposed Fee Restructure for Victorian Energy Upgrades Program (Submissions open until 26 April 2023)
The Essential Services Commission (ESC) in Victoria is currently consulting on a new fee structure to recover its costs for administering the Victorian Energy Upgrades (VEU) Program. For Victorian energy retailers, the ESC-preferred fee structure (option 2) proposed to start from 1 July 2023 would include: an increase in the cost for registering/creating an energy […]
New protections for NECF energy consumers experiencing family violence – Starts May 1
As you are likely aware, new family violence protections and corresponding obligations and requirements on energy retailers were made by the Australian Energy Market Commission (AEMC) on 15 September 2022. The protections apply to residential and small business customers in National Energy Consumer Framework (NECF) jurisdictions, which include Queensland, NSW, SA, the ACT and Tasmania. […]
CDR Progress: Are you on track?
In this month’s newsletter we explore the key steps energy retailers should be taking now that we are 7 months away from the deadline, as well as some of the common challenges we are seeing emerge for retailers on their journey to become CDR data holders. You can read the full newsletter, with all the […]
Non-functional requirements in CDR for Energy Retailers
In our latest CDR newsletter, we have taken our experience with CDR in banking to take a closer look at one component of the IT requirements that CDR data holders are subject to: non-functional requirements. This includes requirements such as: availability – the CDR solution a retailer adopts must have an availability of 99.5% per […]
Privacy, CDR, and Energy Retailer Obligations
Happy New Year, and welcome to our third Consumer Data Right (CDR) newsletter for energy retailers. As the new year commences, we wanted to spotlight one of the key elements of CDR for data holders: privacy. This component of CDR has significant implications for retailers and will require time to ensure that all obligations are addressed appropriately. As […]
Energy Retailers: Your CDR obligations and where to start
Consumer Data Right (CDR) is now live for Energy Retailers. As CDR is rolled out, it will be mandatory for ‘designated data holders’ to meet rigorous regulatory and privacy obligations and data security requirements. Energy retailers with more than 10,000 electricity small customers are designated data holders in the CDR energy ecosystem. They must be […]
CDR is coming to Energy: What does this mean, and why does it matter to you?
The Consumer Data Right (CDR) is an economy-wide reform that gives individuals the right to share data between service providers of their choosing. It began rolling out in the energy sector this month. You must meet the CDR data holder requirements if you have more than 10,000 electricity residential and small business customers. This means […]
New Environmental Scheme for NSW Energy Retailers – Starts Nov 1
Are you ready for summer? If you’re an energy retailer, then there is a new environmental scheme starting that may impact you. The NSW Government is implementing the Peak Demand Reduction Scheme (PDRS) as part of its Energy Security Safeguard strategy. 1 November 2022 (next Tuesday) marks the start of the first compliance period for […]
Responding to the NSW and VIC floods: Our tips for Energy Retailers
As we all know, communities in Victoria and NSW are on high alert as flooding threatens entire towns and suburbs. This is a difficult time for many, and our thoughts are with all those affected. There will be many energy retailers who need to respond to their customers through this time. These events can create […]